Smart Municipal Services - Grupo Tecopy

This is a website dedicated to the publication of data in an open and accessible format so that the information published can be reused by citizens and companies to generate added value.

Benefits:

• Allows for the dissemination of data in open format.
• Facilitates communication of the activity of the public administration for the benefit of potential users.
• Involve the participation and collaboration of the public servants responsible for the management and publication of the data.
• Fosters data quality.
• Involves citizens in the use of public services.

Functionalities:

• To offer relevant information and added value for reuse by citizens and companies.
• Dissemination of unprocessed, well-structured data in familiar formats that facilitate reuse by any user.
• Publication in open and standard formats.
• Create and make available a catalogue of organized and updated data.

A set of sectoral or vertical tools based on smart applications and the rollout of sensors that allow for a more efficient provision of urban services.

Benefits:

• Cost savings in the management and operative provision of the Service: Management of actions, reporting of services, inventory of resources, battery of indicators.
• Cost savings in the operative provision of the service: Water savings, energy, staff travel, hours of transcription and information.
• Increase of quality achieved in the provision of the Service (performance indicators) and the perceived quality by the citizen.
• Integration of all Verticals in a single motor.
• Channels between citizen/provider/municipal services.

Functionalities:

• Selective collection, management of waste, maintenance of roads, public lighting, public safety, parks and gardens, water cycle, public transport, municipal vehicle fleet, fire extinction, parking regulation, traffic control.
• Management of street furniture, cleaning services, vertical and horizontal signalling, home help services, building maintenance, tourist resources.

Facilitates a complete, integrated channel for the promotion of the different urban services of the city.

Functionalities:

• Dissemination of thematic and georeferenced information: administrative buildings, carparks, streets, businesses, public transport, WiFi points, tourism resources, etc.
• Telematic city management: sports facility booking, access to restricted areas, booking administrative appointments, access to public transport systems, etc.
• Citizen-city council interaction: news, notices, incident reporting, agenda, etc.
• Management of programmes and/or extraordinary actions on the part of municipal staff.
• Update and gathering of information in real time: equipment, infrastructure, inventory, lighting, parks and gardens, selective collection, water cycle etc.
• Emission of work orders, receipt of reports, real time monitoring of mobile material, etc.

Benefits:

• Provides a tool for promotion and participation aimed at citizens.
• Provides the City Council with a tool for the more efficient provision of processes related to municipal services.

This is a website dedicated to the publication of data in an open and accessible format so that the information published can be reused by citizens and companies to generate added value.

Benefits:

• Allows for the dissemination of data in open format.
• Facilitates communication of the activity of the public administration for the benefit of potential users.
• Involve the participation and collaboration of the public servants responsible for the management and publication of the data.
• Fosters data quality.
• Involves citizens in the use of public services.

Functionalities:

• To offer relevant information and added value for reuse by citizens and companies.
• Dissemination of unprocessed, well-structured data in familiar formats that facilitate reuse by any user.
• Publication in open and standard formats.
• Create and make available a catalogue of organized and updated data.

Access to Public Information and Good Governance allowing for compliance with transparency requirements for public activity, regulation and legislative guarantees on access to information on the activity of the entities and public decision-makers in any administration.

Functionalities:

• Publication of relevant and current information on the activity of public administrations.
• Periodic dissemination of structured information on the activity of public decision-makers.

Benefits:

• Boosting the transparency of public activity.
• Regulates and guarantees the right to access.
• Fulfils the regulatory obligations of good governance.
• Generates confidence in citizens with respect to the activity of public administrations.

Application of advanced technologies (mobility, augmented reality, geolocalisation, NFC, etc.) in the development of tailored tools that allow for the improvement of efficiency in processes for the capture of information, management of assets and teams, time saving and loading of information and dissemination of information and monitoring and reporting of the activity.

Functionalities:

• Control of the operating activities of external providers of public services: duration of visits, time of activities, presence of technical staff, schedule followed.
• Automation of business processes: inspection acts, work order, periodic activity reports, updating of inventories.
• Issue of work orders, receipt of reports, real time monitoring, etc.
• Certification of presence and time stamp.
• Geolocalisation of the mobile material fleet and people.
• Incident reporting by web or mobile.
• Georeferenced photographs.
• Quality indicators for completed activities.